Register account

Start in 3 Easy Steps
Open Your Personal Account

Open an account in just 5 minutes

Opening a GRANDPAY account is easy and completed in 3 steps after downloading the app.
Each step takes just a few minutes, and you can start using it right away.

STEP 1

Register Basic Information
STEP2

Identity Verification
STEP3

Download Now

First, search for "GRANDPAY" on the App Store or Google Play and download the app.

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STEP1

Enter basic information

First, enter your name, email address, and other basic information to complete the preliminary registration.

We will send a verification link to the email address you provided. Click the link to verify your email address.

Frequently Asked Questions (FAQ)

Q1. I did not receive the verification email. What should I do?	A1. Please check your spam folder. If you still cannot find it, try re-entering your email address or contact support.
Q2. Are there any requirements for the password?	A2. The password must be at least 8 characters long and include uppercase, lowercase letters, numbers, and special characters.
Q3. Can I change the registered email address?	A3. Yes, you can change it in the account settings. However, re-verification with the new email address will be required.

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STEP2

Easy identity verification on the app

Submit your identification documents and take a selfie photo online.

1. Upload a photo of your ID (e.g., driver’s license or passport).

2. Take a selfie with your smartphone’s camera.

3. AI will automatically verify your identity.

Frequently Asked Questions (FAQ)

Q1. What identification documents can I use?	A1. You can use a driver’s license, passport, or My Number Card (front side only).
Q2. What should I do if the identity verification fails?	A2. If the image is not clear or the facial recognition fails, please try again or use a different identification document.

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STEP3

Register a payment method

This completes the account setup.
If you want to use GRANDPAY to deposit and pay immediately, please register your credit/debit card.
Make your daily payments more convenient with GRANDPAY!

Frequently Asked Questions (FAQ)

Q1. Is there a limit to the number of payment methods I can register?	A1. No, there is no limit. You can register as many as you need.
Q2. Can I use a debit card?	A2. Yes, most prepaid cards are supported. However, please note that some cards may not be accepted.

Start Your Smart Payment Life Now

Make your daily payments more convenient with GRANDPAY. Whether it's online shopping, splitting bills with friends, or paying invoices, everything can be done with just your smartphone.